Rules for Sellers
XS-Machinery's policies are rules
and guidelines that help to create a safe, fair and enjoyable trading environment
for all XS-Machinery members. As a seller, you are responsible for reviewing and
understanding XS-Machinery’s selling policies, as well as all applicable laws and
regulations as outlined in the
User Agreement.
Learning about XS-Machinery's
selling policies before you list an item will help you to avoid unintentionally
breaking rules. XS-Machinery’s selling policies are updated to respond to marketplace,
Community and security issues, so it is important to check them regularly for changes.
Violations of these policies
may result in a range of actions, including:
-
Listing cancellation
-
Limits on account privileges
-
Account suspension
-
Forfeit of XS-Machinery fees on cancelled listings
-
Loss of PowerSeller status
Every seller must know
and follow:
In addition to the above
rules, here are some additional policy violations not permitted on XS-Machinery:
-
Seller Non-performance
– Sellers must honor the transaction contract. Sellers cannot fail to deliver an
item for which payment was accepted, significantly misrepresent an item by not meeting
the terms and item description outlined in the listing, or refuse to accept payment
for an item at the end of a successful sale.
-
Tax Policy
– Sellers must pay relevant fees and taxes.
Both buyers and sellers cannot interfere with a transaction
or offer to buy or sell listed items outside of the XS-Machinery site (see
Rules for Everyone).
To report a policy
violation: click on the Contact link.
Note: Only report
a case once. Multiple emails about the same case slow an investigation.
After your report
is received:
-
XS-Machinery will consider the circumstances of an alleged
policy violation and the user's trading record before taking action.
-
Disciplinary action may result in listing cancellation,
limits on account privileges, account suspension, forfeit of XS-Machinery fees on
cancelled listings
-
If a complaint can't be proven with certainty, XS-Machinery
may take no action.
-
Due to privacy issues, it's not possible for XS-Machinery
to discuss the results of an investigation.
