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Rules for Buyers

XS-Machinery's policies help to create a safe, fair, and enjoyable trading environment for our XS-Machinery Community. As a buyer, you're responsible for reviewing and understanding XS-Machinery’s policies, including the XS-Machinery User Agreement.

XS-Machinery’s policies are intended to:

  • Support government laws and regulations
  • Minimize risks to buyers and sellers
  • Provide equal opportunity to all buyers
  • Provide an enjoyable buying experience
  • Support XS-Machinery Community values

Buyer Guidelines

  • As a buyer, you must:
    • Commit to paying for the item for which you have contracted. To understand the penalties for not paying.
    • Negotiate with seller in good faith.
    • Bid on or buy an item only when you meet the seller’s buyer terms as described in the item listing. (For example, the seller might specify that the buyer must live in a certain country or use a specified payment method.) Only buy with the intention of buying the item, never to disrupt a listing. Violation of these policies is considered unwelcome and malicious buying.
  • Both buyers and sellers may not interfere with a transaction or offer to buy or sell listed items outside of the XS-Machinery site (see Rules for Everyone.

Violation of these policies may result in a range of actions, including:

  • Listing cancellation
  • Limits on account privileges
  • Account suspension
  • Forfeit of XS-Machinery fees on canceled listings

To understand XS-Machinery’s selling rules, see Rules for Sellers. To report a policy violation click on the “Contact” link.

Note: Only report a case once. Multiple emails about the same case can slow investigation.When we receive your report:

  • XS-Machinery considers the circumstances of an alleged offense and the members' trading records before taking action.
  • If a complaint can't be proven with certainty, XS-Machinery may take no action.
  • For reasons of privacy, XS-Machinery can't discuss investigation results.
Questions or Comments: 
Roxanne Young (866) 573-1424 ext. 342  |  roxanne@xs-machinery.com
Lisa Whitehead (866) 573-1424 ext. 362  |  lisa@xs-machinery.com
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